Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use your pgsplay account — from wallet transactions via DANA, OVO, and GoPay to how you access the lobby.

Account eligibility rulesDANA, OVO, GoPay wallet termsDeposit and withdrawal conditionsAccount suspension policyJurisdiction-dependent access

Explore the Lobby Read FAQ

What These Terms Actually Cover

pgsplay Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm that you have read and agreed to these terms in full. They apply to every session, transaction, and interaction you carry out through pgsplay — including deposits sent via DANA, OVO, or GoPay, and any withdrawal request tied to your

1
registered wallet. We may update these terms when platform conditions or applicable regulations change. When that happens, we post a revised version and the updated terms take effect for all active accounts from that date forward. You are responsible for checking them periodically. If you continue
2
using the lobby after a revision is posted, that counts as your acceptance. Players in Semarang and elsewhere in Indonesia should note that access is conditional on local law — if your region restricts this type of service, these terms do not create an entitlement to
3
access. Certain features, including live tables and wallet-linked withdrawals, may be restricted based on your account verification status. We do not extend credit, and every transaction must be funded by a balance you already hold in your account wallet.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Handling

We apply consistent account-security practices across all registered accounts. Every login is protected by OTP verification sent to your registered mobile number, and wallet withdrawals require the destination to match the verified DANA, OVO, or GoPay account on file. Account data is retained for as long as your account remains active and for the period required by applicable record-keeping obligations. You can request a summary of the data tied to your account by contacting support through the live chat or email channels above.

OTP Login Verification Every account session starts with a one-time code to your registered number. This stops unauthorised access even if your password is compromised.

Wallet Identity Matching Withdrawals only clear to the DANA, OVO, or GoPay wallet that was verified at registration. Changing your wallet triggers a re-verification step.

Data Retention Policy Account records are kept while your account is active and for any additional period required under applicable rules. You can request access to your record at any time.

Term Update Notifications When terms change, we post the updated version on this page. Continued use of the lobby after the update date counts as acceptance of the revised terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account — including a disputed wallet transaction via DANA, OVO, or GoPay — our support team handles those queries directly. Reach us through the channels below and include your registered account ID and the wallet type in your message so we can pull up the right record fast.

Common Questions About These Terms

These are the questions we get most often about account rules, wallet conditions, and what these terms mean in practice. If your question is not covered here, reach us through live chat or email with your account ID.

Yes. Every deposit and withdrawal linked to your account wallet — whether through DANA, OVO, or GoPay — falls under these terms. The wallet must be verified before any transaction is processed.

You can close your account before continuing to use the lobby. If you continue using it after an update is posted, that action is treated as acceptance of the revised terms.

Access depends on local law and is available only where permitted. If your location or region restricts this type of service, these terms do not create a right of access.

Changing your linked DANA, OVO, or GoPay wallet requires a re-verification step. Contact support through live chat or email and provide your account ID to start that process.

Accounts may be suspended for verified breaches of these terms, including identity mismatches on wallet transactions, multiple accounts, or activity that conflicts with applicable local regulations.

Send a request through the email support channel with your registered account ID. We will respond with a summary of the data we hold in line with our retention policy.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Gamespgsplay Casino InfoIndonesia OVO Help 512 InfoSerie A Over Under

Terms and Conditions That Cover Your Account

Account Security and Policy Handling

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to every transaction I make via DANA, OVO, or GoPay?

02 What happens if I disagree with a term update after it is posted?

03 Can I access the lobby from any region in Indonesia?

04 What do I need to provide if I want to change my registered wallet?

05 Under what circumstances can my account be suspended?

06 How do I request a copy of the data held on my account?

Terms & Conditions

Related pages

Related pages